What is Watch TCM?
Watch TCM is the convenient way to watch great classic films when you want, where you want uncut, commercial free... and it's absolutely free.
Watch TCM is a "TV Everywhere" service that allows you to access movies and the TCM television network on additional devices (a PC/Mac computer and on mobile devices) beyond your TV Service Provider cable or satellite set-top box. You can access the same great programming, uncut and commercial free, available free, if you get TCM at home through your TV Service Provider.
To learn how you can access this service, watch our special video with host Ben Manckiewicz explaining the steps to get started with Watch TCM.
Live TV Feeds
East
This live feed is the network you currently get at home. The air times of all movies playing are on Eastern Standard Time.
West
This is a new service for Watch TCM users. TCM West is the same live feed of the TCM network, but the movies here are all scheduled on Pacific Standard Time. They appear 3 hours later than on TCM East live feed. TCM WEST IS ONLY AVAILABLE THROUGH WATCH TCM!
With TCM East and TCM West, you always have 2 great choices of movies to watch LIVE at any time!
On Demand Movies
Watch TCM watch whenever you wish online on your computer or on your mobile devices. These movies are available "on demand" and you can pause, fast-forward, rewind, or even add them to a Watch List to view later. Unlike the live network feeds, these movies can be watched whenever you like, but please be aware that On Demand movies are only available for 7 days after they air on TCM on TV.
Log-In Help
Problems accessing your account? We can help.
If you are having problems logging into Watch TCM, we can help with some simple steps to get started. Here are 3 important things you need to have before we begin:
1. You need to get Turner Classic Movies at home. You will need an active subscription from a TV Service Provider where you already receive TCM.
2. Your TV Service Provider needs to be on our list of partners. Watch TCM is available only to customers who get TCM at home and have a TV provider on our current list that you see when you login to Watch TCM. Please check back often if you do not find your current service provider on our list as we are adding new providers frequently.
3. If your TV Service Provider is currently partnering with Watch TCM, you will need a username and password from your TV Service Provider to log in.
Here are the steps to log in:
Step 1: Determine if you can access Watch TCM
To log into Watch TCM, you will need an active subscription to a cable TV, telco (e.g., ATT U-Verse or Verizon FIOS), or satellite provider. If your TV Service Provider is not partnering with Watch TCM, you cannot currently access the feature length content on Watch TCM (which are the live broadcast feeds and On Demand movies). However, you can explore Watch TCM's movie pages, listings, schedule and other features online or on our mobile applications.
Step 2: Watch TCM
Great, so you get TCM at home and your TV Service Provider is listed. So now you need to login:
1. Select "Login" from the home screen of Watch TCM, and select your TV Service Provider.
2. Enter a username and password from the cable or satellite TV Service provider.
3. When you have successfully logged in, you will see your TV Service Provider logo in the right corner of the screen.
If you don't know or have problems with your username and password
Please contact your TV Service Provider to obtain that information. The username and password from your TV Service Provider is often the same that you use to access your account services with that TV Service Provider, such as monthly billing or changes in service.
If you are still experiencing issues with logging unrelated to any of the above, please visit our contact us section and describe your problem.
Log-In FAQs
Q: IS MY LOGIN SECURE?
A: Your TV Service Provider Login is secure d by your TV Service Provider. You will be redirected to your TV Service Provider’s login page to verify your account. Your TV Service Provider’s privacy policy covers your login and all interactions with your TV Service Provider. TCM does not collect and have no access to your TV Service Provider account information.
Q: WHAT DEVICES CAN I USE?
A: You can use Android Mobile and Tablet, IPhone, iPad, Kindle, Nook & Web. Each device requires that you login with your TV Service Provider. Please check your TV Service Provider's instructions to manage how many devices can be active at one time and how many streams of content can be simultaneous at one time.
Q: HOW DO I WATCH?
A: Choose your TV Service Provider and then login with your TV Service Provider User Name and Password to access the available content.
Q: CAN I PAY TO WATCH?
A: Access to this content is available as part of your paid TV Service Provider package that includes a subscription to our television network. There is no other payment required.
Q: WHAT IF I CAN’T FIND MY TV SERVICE PROVIDER IN THE LOGIN LIST?
A: Access to this service is only available to customers of participating TV Service Providers who also subscribe to our television network. Please check back soon to see if your TV Service Provider has been added.
Q: WHAT IF MY TV SERVICE PROVIDER AND INTERNET PROVIDER AREN'T THE SAME? WHICH DO I USE TO LOGIN?
A: Use your TV Service Provider Login (User Name and Password) to access this service.
Q: WHAT IF I DON'T HAVE A TV SERVICE PROVIDER?
A: Access to this service is only available to customers of participating TV Service Providers who also subscribe to our television network.
Q: CAN I WATCH OUTSIDE THE US?
A: Access to the service is only available to subscribers to our television network that are located in the District of Columbia, the fifty United States, Puerto Rico and the U.S. Virgin Islands.
FAQS: TECHNICAL QUESTIONS
Q: WHAT ARE THE RECOMMENDED SYSTEM REQUIREMENTS FOR WEB VIEW?
A: An Adobe Flash Player with version 10.1 or higher (To see if you have the latest version go to www.adobe.com) An Internet connection of 3.0Mbps or greater within the US
For Windows: An Intel Pentium 4 3GHz processor (or equivalent) with 128MB RAM/64MB of VRAM.
For Mac: An Intel Core Duo 1.83GHz or faster processor, 256MB of RAM/64MB of VRAM
Q: WHICH BROWSERS CAN I USE FOR WEB?
A: For Windows: Internet Explorer 7 or greater or Mozilla Firefox 4 or Google Chrome. For Mac: Safari 4 or greater or Mozilla Firefox 3 or Google Chrome. We recommend Google Chrome and Firefox browsers.
Q: WHAT MOBILE AND CONNECTED DEVICES CAN I USE FOR THIS SERVICE?
A: Smartphones
- • iPhone 4, 4S, and 5, 5C, and 5S
- • iPhone 3GS
- • HTC Droid Incredible 2 (or EVO)
- • Galaxy S II +
- • Galaxy Nexus
- • Motorola Droid X (or Motorola Droid 2)
A: Tablets
- • iPad 2+, and iPad Mini. Watch TCM will work on iPad 1, but it may be perform slowly due to its older processor.
- • Nook Color
- • Kindle Fire
- • Nexus 7
Q: WHICH BROWSERS AND OPERATING SYSTEMS CAN I USE FOR MOBILE AND CONNECTED DEVICES?
A: Mobile Web Browsers
- • iOS Native Browser: Safari
- • Android Native Browser
- • Opera Mini for Android
- • Google Chrome ( iOS 5.0 or later & Android 4.0 or later)
A: Tablets
- • iPad 2+, and iPad Mini. Watch TCM will work on iPad 1, but it may be perform slowly due to its older processor.
- • Nook Color
- • Kindle Fire
- • Nexus 7
Q: CAN I FAST FORWARD, REWIND AND PAUSE SHOWS ON THIS SERVICE?
A: You can use the native video controls provided as part of this service to manage your viewing experience.
Q: HOW LONG DOES IT TAKE TO ACCESS A SHOW?
A: Access to this service is only available to customers of participating TV Service Providers who also subscribe to our television network. Please check back soon to see if your TV Service Provider has been added.
FAQs: Movie Availability in WATCH TCM
What movies are available?
TCM licenses movies from major studios and other rights holders to air on the network as well for Watch TCM. However, some titles will not be available for Watch TCM. We are continually working to grow the amount of titles, so check back often.
TCM licenses movies from major studios and other rights holders to air on the network as well for Watch TCM. However, some titles will not be available for Watch TCM. We are continually working to grow the amount of titles, so check back often.
How long are they available?
Movies are available on Watch TCM 7 days after they air on the TCM network on TV.
How can I find if my favorite star or movie is available in Watch TCM?
In most cases, movies are available within 3 hours after they air on the network, and then they are available for 7 days.
I missed my favorite movie. Will it come back?
Yes, movies are aired on the TCM network on TV more than once during the year, and if we have the digital rights to play the movie on the Watch TCM website and mobile apps, they will be included again.
Are any movies available in HD?
HD movies are coming! We'll make HD movies available on Watch TCM in the near future. Look for the "HQ" symbol to denote a movie that comes from High Definition source material. Please be aware that the quality of your HD experience will depend on your internet connection and device performance.
FAQS: CLOSED CAPTIONING
CLOSED CAPTIOING ON TCM
What if I am not received closed captions on my television?
If you are not receiving closed captions, please be sure your television is set to correctly receive our CC signal, if, after confirming that your televisions is set correctly, you still are unable t view our programming with closed captions, please contact your TV service provider. Please note that certain programming TCM provides that was first shown on TV before 1998 may not have captioning, as permitted under FCC regulations.
CLOSED CAPTIONING ON TCM.COM OR
THE TCM MOBILE APP
I have questions about closed captions. How do I get help?
For specific inquiries regarding closed captioning on programming delivered via TCM.com or the TCM mobile app, please contact:
Kathleen Rodriguez, Corporate Legal Manager
Turner Broadcasting System, Inc.
1050 Techwood Drive, NW
Atlanta, GA 30318-5604
Tel: 404-827- 3111
Fax: 404-878-4640
IPClosedCaptioning@turner.com
How do I enable closed captioning for Watch TCM on the website or mobile app?
To use closed captioning for the authenticated live stream offered on TCM.com, please mouse over the video while it is playing. If you see a button labeled "CC", click it. If a pop-up menu appears, select the "English" option. To turn closed captioning off, click the "CC" button. To use closed captioning for the authenticated live stream offered on the TCM mobile app, please tap the video while it is playing. If you see a button labeled "CC", tap it. To turn closed captioning off, tap the "CC" button again.
Why aren’t there captions in certain programming available through Watch TCM on TCM.com or the TCM mobile app?
If the "CC" button is not active, or closed captions do not appear after following the steps for enabling captions above, the selected programming may not currently have closed captioning. Because certain programming may appear on TCM without closed captioning, such programming may similarly appear without captions on TCM’s authenticated live stream available on TCM.com or the TCM mobile app, in accordance with FCC regulations. More information about the FCC’s online closed captioning requirements and timelines can be found here. Please note that certain software and equipment may not support closed captions at this time. Turner continues to work with its technology and distribution partners to enable this support wherever possible.
